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1) How long does the mould inspection take?

Depending upon the size of the property, it could vary from 30 minutes to an hour and a half. We come back with a detailed report within two business days.


2) Why is your mould inspection not FREE?

We invest reasonable time and effort into surveying your property and putting together an unbiased report without any vested interest in our services. We only identify the problem when it is actually there. Our business approach does not rely on hooking clients up with FREE inspections and then driving the cost up in the actual remediation process.


3) How long does it take for the whole remediation process?

It really depends upon the size of the property, type of the affected areas and whether the affected areas need any structural tampering. Generally, it could be between two to five days.


4) What areas do you service?

We service Sydney, Canberra, Melbourne, Perth and Brisbane.


5) What is your response time?

Our business hours are from 9:00 AM to 9:00 PM, Mon-Fri. We also provide same day inspections if the booking has been made between 9:00 AM to 12:00 PM.


6) How much does mould remediation cost?

The cost really depends on the project, what type of material is affected, the size of the area and how much time it will take to remove the mould. It could be from $500 to $10,000.


7) Can I paint over mould?

No, this will only provide a temporary visual solution. Along with water, paint may contain substances that mould uses as food, thus only further encouraging its growth.


8) Can I use bleach to remove mould?

No, it can actually worsen the problem. Mould cells have an extremely tough coating which protects them against most chemicals and detergents. Bleach is a water-based substance, and when chlorine evaporates from it after application, only water is left—which mould can feed on.


9) How safe is your treatment?

We only use non-toxic and environmentally friendly products for mould remediation. All of our products are 100% safe for adults, kids, pets and plants. Furthermore, we seal off the areas that are contaminated to ensure that mould spores do not spread and contaminate the unaffected areas during the treatment process.


10) What is the guarantee that it will not come back after your treatment?

We guarantee no mould will cultivate on surfaces treated by Protect Plus for ONE full year, or we will return and retreat it for free, provided additional water/moisture does not occur and original moisture source problems have been addressed.

Our friendly staff look forward to assisting you. Call 1300 330 220 Now or Enquire Online for a response within 24 hours.

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